User Experience Designer, Usability Matters
Linnea is one of Canada’s leading advocates of service design. She is a UX and service designer based in Toronto, and is the co-founder and organizer of Service Design Toronto. She was also a member of the city service design team Designing Dublin – a forward-thinking citizen-driven civic service design project. In her work she looks to explore how we can develop meaningful, human interactions in the digital age, and as a consultant at Usability Matters, she applies these ideas to a range of clients such as Toronto Public Library, Shoppers Drug Mart and The Movie Network.
She is a respected contributor to Touchpoint, the journal for service design professionals, as well as the Adobe Dreamweaver blog on UX and web design. She has spoken at conferences such as PyCon Canada and FITC Screens, the Mobile and Tablet Development Conference, and she teaches UX and design at Humber College in Toronto.