Managing Director, EY Intuitive
Jes has nearly a decade of experience conducting user research and evaluation across a variety of domains including nonprofits, education, healthcare, and more. Her favorite part of the user-centered process is uncovering key stakeholder questions and designing the optimal research strategy using a variety of methods from interviews and observations to surveys, participatory design sessions, and usability testing – to name a few tools in her toolbox. Jes applies her background in human computer interaction from her PhD at the University of Maryland to tackle complex research projects. In her role as Managing Director at Intuitive Company, she oversees a team of 20+ top notch researchers, designers, developers, and relationship strategists to deliver best in class digital experiences for clients across verticals.